Information is an asset which has cost the organisation something to collect, create or capture (time, ICT infrastructure, service centre staff, mail opening, data entry).
Before that data even enters the system, it has a cost attached which escalates until that piece of information is purged from the “corporate memory“.
Regardless of what you call it (data, content, records etc) there is always going to be a cost involved.
Ongoing costs generally revolve around storage and maintenance (overheads) going forward and will impact the bottom line regardless of whether it is digital or hard copy.
What some organisations fail to realise is that by storing everything and failing to implement good RIM principles, they are in fact losing money by storing information that is worthless or ceased to be relevant. (See Archives & Storage)
Email firstname.lastname@example.org to stop today!